There is also our commitment to guarantee the fast order completion.
Key elements related to shipping are listed below:
Every order would be deliverable only at a single delivery address provided during the order’s payment for that particular order.
That way, when you want to send the products to different addresses, you can simply use the option provided at the check out as “Ship to a different address.” Our objective within the package delivery is to ensure it reaches you as soon as possible, which should be in 2-3 working days from the date of order.
Under circumstances like as high demand, problems with logistics etc it can be shipped within more than 3 working days.
We are trying our level best to perform beyond the clients’ expectation and bring faster deliveries soon.
Items such as gift hampers, that are extra charged, may take a bit longer to be delivered because of the period and due to the sensitivity of hampers. Due to the occasion of floods or any natural calamities like heavy rain or any kind of National holidays any other interruption, we have the right to cancel order or to reschedule the delivery date.
In case of heavy rainfall or floods, national holidays or any other disturbances we reserve the right to cancel the order or reschedule the delivery to another date.
In the unlikely event that you may have any quams about a product, or you find the packing sealed is tampered or damaged, it is requested not to accept the delivery of the goods and kindly contact our customer care number at +91 9870977250 (Monday to Saturday between 9.00 am to 6.00 pm) or email to tryyum4@gmail.com quoting your order number.
What Contitutes an “Executed” Order Not delivered because the customers gave the wrong address Absence of the recipients from the stated address Either wrong phone number, phone is not working, switched off or not reachable when tried by delivery agent The recipient of the products rejected them.
Handed over the product at the security cabin of the building, at the Reception or the Neighbor as I was instructed by the customer.
The following payment methods are currently available on our Website:
- Debit Card
- Credit Card
- UPI
- Google Pay
Kindly direct all queries pertaining to refunds, double payments, payment failures and other related concerns to our payment service provider RazorPay Software Private Limited.
For any queries regarding your transactions, you may reach out to RazorPay Software Private Limited by visiting www.razorpay.com and generate a ticket for your query at https://razorpay.com/support/#request.